SECC Training Academy

Dispatch Training Academy

At SECC, we understand that the backbone of effective emergency response is continuous learning and adaptation.

Our well-trained dispatchers are a critical link in the emergency management chain, ensuring rapid and accurate responses to community needs. Their expertise not only saves lives but also fosters a safer environment for all residents.

Our training academy offers an immersive environment equipped with the latest technology and simulation tools to ensure our dispatchers are prepared to meet the daily challenges to handle incoming calls efficiently and effectively.

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8 Training Stations

The Dispatch Training Academy features eight fully-equipped training stations.

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Instructor Station

Instructors are able to see all trainees as well as the wall mounted displays from the strategically located instructor station.

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2 Wall Mounted Displays

Trainees can easily follow along by watching on one of two wall mounted displays.