About
The Summit Emergency Communications Center brings together key emergency response services to a central location, anchored by a state-of-the-art dispatch center serving Boston Heights, Copley, Coventry, Cuyahoga Falls, Fairlawn, Mogadore, Munroe Falls, Silver Lake, Stow, Tallmadge as well as the Summit County Sheriff’s Office and Summit Metro Parks.
By collaborating on a centralized communications center, the communities are better equipped to maintain high-quality service and upgrade equipment, while driving down costs.
By the Numbers
Total Calls Processed
Total 911 Calls Processed
Total Administrative Calls
Police Calls
Fire Calls
Reporting Period
2025
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Yesterday, SECC had the opportunity to participate in the Career Connections Program at St. Vincent-St. Mary High School!
Our goal was to give students a firsthand view at what a career in 911 dispatch looks like and what it means to be the voice on the other end of the line.
Thanks to our partners at GovWorx, we brought along a 911 call simulator that allowed students to step into the role of a dispatcher and experience what it's like to answer the call. From listening to the caller to gathering information and figuring out what happens next, students got a small taste of the important work our dispatchers do every day.
At SECC, we're always looking for ways to connect with our communities and reach the next generation of 911 professionals. You never know which student might discover their future career by answering a simulated 911 call!
Today's students could be tomorrow's lifesavers, and we're excited to help them discover the world of 911! 💛📞
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Last winter got pretty wild, so this winter stay in the know! Follow your ODOT district for local updates and use OHGO.com for real-time traffic notifications.
1: Ohio Department of Transportation - Northwest Ohio District 1
2: Ohio Department of Transportation - Toledo District 2
3: Ohio Department of Transportation North Central Ohio District 3
4: Ohio Department of Transportation - Akron / Canton District 4
5: Ohio Department of Transportation East Central Ohio District 5
6: Ohio Department of Transportation - Columbus District 6
7: Ohio Department of Transportation - Dayton District 7
8: Ohio Department of Transportation - Cincinnati District 8
9: Ohio Department of Transportation Southern Ohio District 9
10: Ohio Department of Transportation Southeastern Ohio District 10
11: Ohio Department of Transportation Eastern Ohio District 11
12: Ohio Department of Transportation District 12 Cleveland
Remember, we aren't meteorologists, so we don't predict the weather. Always follow your local national weather service for accurate reporting.
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Our hearts go out to his family, friends, and everyone at his department. We’re also keeping the injured firefighter in our thoughts for a full, speedy recovery. Just heartbreaking 😔💔North Royalton firefighter Ryan Milligan, 36, a husband and father of two, died after battling a house fire in Broadview Heights. A second firefighter remains hospitalized in serious but stable condition.
www.wkyc.com/article/news/local/northeast-ohio/ryan-milligan-north-royalton-firefighter-dies-batt...
2 CommentsComment on Facebook
Ohio recently enacted a new alert system called Joshua Alerts. This new alert is meant for missing children with autism or another developmental disability. The alert was named after a 6-year-old boy, Joshua Al-Lateef Jr. from West Chester, Ohio, tragically lost his life in 2024.
Joshua Alerts can be activated after a law enforcement officer verifies that a child with autism or another developmental disability is missing.
Ohioans can now sign up to receive Joshua Alerts at the link below and stay informed when a child with autism or another disability goes missing. These alerts help spread the word quickly, giving community members the opportunity to support efforts to bring children home safely.
Endangered Missing Child and Joshua Alerts Sign Up - Ohio Attorney General
www.ohioattorneygeneral.gov
Enter your information below to receive Endangered Missing Child and Joshua Alerts. If you'd like to receive other emergency alerts, please sign up for each alert individually.0 CommentsComment on Facebook
Summit Emergency Communications Center
(opens in a new tab)Official Facebook page of Summit Emergency Communications Center in Summit County, Ohio.
This page is for informational purposes only and is not monitored for emergency or non-emergency requests for service. In an emergency, call 911.
Yesterday, SECC had the opportunity to participate in the Career Connections Program at St. Vincent-St. Mary High School!
Our goal was to give students a firsthand view at what a career in 911 dispatch looks like and what it means to be the voice on the other end of the line.
Thanks to our partners at GovWorx, we brought along a 911 call simulator that allowed students to step into the role of a dispatcher and experience what it's like to answer the call. From listening to the caller to gathering information and figuring out what happens next, students got a small taste of the important work our dispatchers do every day.
At SECC, we're always looking for ways to connect with our communities and reach the next generation of 911 professionals. You never know which student might discover their future career by answering a simulated 911 call!
Today's students could be tomorrow's lifesavers, and we're excited to help them discover the world of 911! 💛📞
2 CommentsComment on Facebook
SECC Dispatch Center
Learn more about our state-of-the-art dispatch center.
Thank a 911 Operator
Recognize an operator who demonstrated excellent service.
Public Records Requests
Submit a public records request by completing the form found here.
Upcoming Events
Take a look at our upcoming events calendar.
Guest Speakers
Invite a team member to speak at a school, business, or civic function.
Training Academy
Look behind the scenes at our state-of-the-art training academy.
